Mission Vision and Values

Our Mission
Heritage Green Nursing Home is a long-term care centre affiliated with the Seventh-day Adventist Church dedicated to meeting the individual physical, social, emotional, spiritual and intellectual needs of each resident in a home-like environment. Our mission is to provide these services in an environment that reflects Christian ideals and principles while respecting the values and practices of all residents through a compassionate, competent staff who uphold the practices and standards established by the Board of Directors.

Our Vision
We seek to play an important and active role in the delivery of excellent health care services within the Greater Hamilton region. We will provide this quality care by adhering to Heritage Green Nursing Home’s Commitment to Residents. Our success will be achieved through services, respect and creativity and team work..

Our Values  

Customer Satisfaction
We are committed to providing the highest quality of care while meeting the expectations of our residents and their families. 
Excellence
Through continuous quality improvement, we strive to achieve excellence in everything we do. 
Respect
We value and respect each individual resident and staff member, recognizing and supporting their growth and achievements. 
Integrity
Honesty and fairness are foundational to our approach in delivering quality care.
Accountability
We take responsibility for the quality of care we provide to our residents and their families. 
Communication
We listen to one another and foster open, honest, and constructive communication. 
Teamwork
We believe in the power of teamwork, knowing that by working together, we can reach our full potential and provide exceptional care for our residents.
 Environment
We are committed to integrating environmental considerations into our business decisions to promote protection, preservation, and safety, while maintaining a home-like atmosphere.