Our Mission
Heritage Green Nursing Home is a long-term care centre affiliated with the Seventh-day Adventist Church dedicated to meeting the individual physical, social, emotional, spiritual and intellectual needs of each resident in a home-like environment. Our mission is to provide these services in an environment that reflects Christian ideals and principles while respecting the values and practices of all residents through a compassionate, competent staff who uphold the practices and standards established by the Board of Directors.
Our Vision
We seek to play an important and active role in the delivery of excellent health care services within the Stoney Creek region. We will provide this quality care by adhering to Heritage Green Nursing Home’s Commitment to Residents. Our success will be achieved through services, respect and creativity and team work.
Our Values
Customer Satisfaction
We will strive to provide the highest quality of care, while meeting the expectations of our residents and families.
Excellence
We believe that through continuous quality improvement we can aspire to excellence.
Respect
We value and respect each individual resident and staff member, and recognize and support growth and achievement.
Integrity
We believe that honesty and fairness are integral to any program of quality care.
Accountability
We believe we are accountable for the quality of care that we provide to our residents and their families.
Communication
We listen to each other and encourage open and honest communication in a constructive manner.
Teamwork
We value teamwork and believe that by working as a team, we are able to reach our potential and provide superior resident care.
Environment
We believe that environmental issues should be integrated into business decisions that promote environmental protection, preservation and safety in a home-like atmosphere.